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Who do I contact for Cineon technical questions?

via email: cineon_tac@kodak.com
via phone (U.S. and Canada): +1 800 678 8435
via phone (Worldwide): +1 716.781.7535
via fax: +1 716 477 8783

How do I subscribe to the Cineon mailing list?

Send email to listserv@info.kodak.com

In the body of the email, include the line
"subscribe CINEONUSERS first_name last_name".

How do I get archives of the Cineon mailing list?

Send email to listserv@info.kodak.com.

As the only line in the body of the email, include the line
"get cineonusers archive".

How do I get the Cineon mailing list messages in digest format?

Send email to listserv@info.kodak.com.

As the only line in the body of the email, include the line
"set cineonusers mail digest".

How do I convert 10 bit log images to 8 bit linear images?

Obviously, using Cineon is the best way to go, but we are biased a bit. However, documentation of the recommended conversion is available.

What is the Cineon file format? Are libraries available to support it?

The Cineon file format is a subset of the ANSI/SMPTE DPX file format. A draft version is available online, as is hardcopy ordering information.

How do I add a question to this page?

If you have a question that you would like included here (something you've been wondering about for a while?), please send it to questions@cineon.com for inclusion. Or, post it to the Forums.



[ Main Page || Kodak Contacts || FAQs || File Format || Forums ]


This site is not affiliated with the Eastman Kodak Company.
Cineon and the Cineon logo are registered trademarks of Eastman Kodak Company.